Your privacy matters. This Privacy Policy explains exactly what personal data bat989 collects from players in Pakistan, how it is used, who it may be shared with and what rights you have over your own information. We keep things straightforward — no hidden practices, no selling your data.
Your Data, Your Rights
You have the right to access, correct or request deletion of your personal data at any time. Contact bat989 support through your registered account to exercise any of these rights.
What every Pakistan player should know about how their data is handled
All personal data and financial information — including your PKR deposit and withdrawal history via JazzCash, Easypaisa and Raast — is stored using industry-standard encryption. Access is restricted to authorised systems and staff only.
bat989 does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process transactions and communicate with you about your activity on the platform.
bat989 only collects the data necessary to run your account and process payments. We do not collect information beyond what is needed for account management, identity verification and responsible gaming compliance.
You can request a copy of the data bat989 holds about you, ask for corrections to inaccurate information or request deletion of your account and associated personal data at any time by contacting support.
bat989 does not store full card numbers or mobile wallet credentials on its own servers. Payment processing is handled by trusted third-party payment providers who operate their own security-certified environments.
If you opt in to marketing communications, bat989 will only contact you about platform promotions, cricket betting offers like PSL events and account-related updates. You can opt out at any time from your account settings.
bat989 is an online gaming and sports betting platform serving players in Pakistan. When you register an account, deposit funds in PKR, place bets on cricket, PSL fixtures or casino games, or contact our support team, you share certain personal data with us. This Privacy Policy explains clearly how we collect that data, why we need it, how long we keep it and what your rights are.
This policy applies to all data collected through the bat989 website and mobile application. It should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which are part of the overall agreement between you and bat989.
By registering an account at bat989 you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree to this policy, please do not register or use the platform.
bat989 collects personal data in two ways — information you provide directly and information generated automatically through your use of the platform. We only collect data that is necessary for operating your account and delivering the platform's services.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID details | Provided at registration or during verification |
| Contact Data | Email address, phone number | Provided at registration |
| Financial Data | PKR deposit and withdrawal amounts, transaction history, payment method type | Generated through platform transactions |
| Gaming Data | Bets placed, games played, session history, win/loss records | Generated automatically through platform use |
| Device and Technical Data | IP address, device type, browser, operating system | Collected automatically on login and use |
| Communication Data | Support chat logs, emails sent to or from bat989 | Created when you contact us |
We do not collect sensitive personal data such as biometric information, health data or financial account credentials beyond what is needed to confirm payment method ownership.
bat989 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose beyond what is listed here without seeking your consent first.
bat989 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on you. Gaming recommendations and promotional targeting are based on general platform activity patterns, not decisions that affect your account status or access rights.
bat989 does not sell or rent your personal data to any third party for their own marketing or commercial purposes. Your data may be shared only in the following limited circumstances, and only to the extent necessary for each purpose:
All third-party service providers who handle your data on bat989's behalf are required to process it only for the purposes instructed by bat989 and to maintain appropriate security standards.
bat989 supports PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards. When you make a transaction, the payment details you enter — such as your mobile wallet number or card details — are transmitted directly to the relevant payment processor through an encrypted connection.
bat989 does not store your full card numbers, CVV codes or mobile wallet PINs on its own servers at any point. What bat989 retains is a transaction reference, the payment method type, the PKR amount and the date and status of each transaction — enough to maintain accurate account records and support any queries about your transaction history.
If you believe an unauthorised transaction has been made on your bat989 account, contact customer support immediately through your registered account. bat989 will investigate and, where appropriate, work with the relevant payment provider to resolve the issue.
bat989 uses cookies and similar technologies to keep the platform running smoothly and to understand how players use the site. Cookies are small text files stored on your device when you visit the platform. They do not contain your personal information such as your name or payment details.
The types of cookies bat989 uses include:
You can control cookie settings through your browser. Disabling essential cookies will affect your ability to use the platform normally. Disabling analytical or preference cookies will not prevent you from playing, but some features may not remember your settings between visits.
bat989 keeps your personal data for as long as your account is active and for a defined period after account closure. Retention periods are based on the type of data and the purpose for which it was collected.
Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your account before the retention period expires, bat989 will delete what it can immediately and flag the remainder for deletion at the earliest permissible date.
As a registered bat989 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting bat989 customer support through your registered account.
Request a copy of the personal data bat989 holds about you, including your account details, transaction history and gaming logs.
Ask bat989 to correct any personal data that is inaccurate or incomplete — for example, an incorrect contact number or date of birth on your account.
Request deletion of your personal data. Where data must be retained for legal or compliance reasons, bat989 will explain the limitation and delete what it can immediately.
Ask bat989 to limit how your personal data is used — for instance, while a correction request is being reviewed or a dispute is being resolved.
Request that bat989 provides your personal data in a structured, commonly used format so you can transfer it elsewhere if you choose.
Withdraw consent for marketing communications at any time from your account settings without affecting your ability to use the platform.
bat989 will respond to all data rights requests within a reasonable timeframe. Where a request cannot be fulfilled — for example, because data retention is required by a legal obligation — bat989 will explain the reason clearly. There is no charge for exercising your data rights.
bat989 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under 18 years of age. Age verification is part of the registration and account review process, and accounts found to be held by minors are closed immediately.
If you are a parent or guardian and believe that a minor has registered an account at bat989 using personal information without your knowledge, please contact support immediately. bat989 will investigate and close the account, deleting any associated personal data without delay.
For more information about the tools available to manage gaming time and spend — including features that support responsible use — visit the Responsible Gaming page.
bat989 uses a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse or disclosure. These include:
No security system is completely infallible. While bat989 takes the protection of your data seriously and maintains appropriate safeguards, we encourage you to also take responsibility for your own account security — use a strong, unique password, do not share your login details with anyone and log out of shared devices after each session.
bat989 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the platform's features or updated best practices for data protection. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.
For significant changes that affect how we use your personal data in a material way, bat989 will notify registered players via email or an in-platform notification before the change takes effect. For minor clarifications or formatting updates, the revised policy will simply be published without individual notification.
Your continued use of bat989 after a revised Privacy Policy has been published constitutes your acknowledgement of the changes. We recommend checking this page periodically, particularly if you receive a notification about an update.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how bat989 has handled your personal data, please get in touch through your registered bat989 account via the customer support channel.
You can also visit the FAQ page for answers to common questions about accounts, payments and platform policies. For account-specific queries including data access requests, the support team responds during normal operating hours.
All data-related requests are handled confidentially. bat989 will verify your identity before processing any request that involves accessing, correcting or deleting your personal data, to ensure we are communicating with the account holder.